We are an international development studio for high-quality HTML5 games for the online gambling market.
A passionate team of casino games enthusiasts and constantly looking for improvements through innovative gameplay and always adding new and exciting features to our games.
We’re extremely flexible and skillful
when it comes to integrating our games with our customers’ platforms and websites.
All features and functionalities of our games have been adapted to suit clients’ requirements.
We frequently touch base with our customers to ensure we fully meet with their specific needs.
Each integration is different, which requires a unique approach to each customer.
We offer a selection of integration models making this process as smooth as possible.
Our technical team is always standby to assist on the integration.
In case our clients desire to offer our content in various markets,
we offer them quite some languages of our games by default.
In the event the required language is not yet among the default package,
we will be able to translate our products into a multitude of languages on request in a smooth and swift pace,
enabling clients to reach an even bigger audience.
Platipus takes a zero-tolerance approach to bribery,
corruption and money laundering.
In addition to abiding by relevant laws in all of the markets we do business,
we also have policies, procedures, training, due diligence,
risk assessment and monitoring procedures as well as dedicated resources in place to ensure
that robust controls are in place to address such risks.
Our customers trust us with their personal data.
We understand that the trust of our licensees
and customers is dependent upon our ability to safeguard this data.
We ensure that privacy and data protection is a key consideration through
the business by designing data processes that have privacy at their core.
We offer first class 24/7 technical support to ensure
our games are available to load-up to be played at any time.
Our technical team is always standby making sure everything runs smoothly.
Our team is available for you and can be contacted by telephone and email around the clock.
The support team is fully commited to guarantee the best performance of our products.
Our service level agreement requires us to handle all operational needs in the swiftest manner possible.
Our focus is on game stability and have our games up and running for your players at all times.
Customer-care has our highest priority and from the start our
partners will have a skillful and trained account manager at Platipus.
For the integration process a dedicated project manager together with an integration manager will be assigned,
ensuring your integration is taken care off in the smoothest and quickest way possible.
Our dedicated account managers will provide you with the best advice on increasing game performance,
creating promotions around new releases and anything else to help enhance your commercial performance.
Our account managers are industry veterans with years of experience.
Their focus is to increase player engagement with our games and improvement of performance of your operation where possible.
Their experience in the variety of platforms and the various integration methods result in the ability to handle any challenge coming their way.
Our account managers together with your marketing team will help to create a unique, tailored and completely personalized service.
Platipus has its RNG certified by iTechLabs according to UKGC technical standards for the jurisdictions of UK, Italy, AGCC, Denmark, IOM, Malta and Gibraltar enabling our
customers to install our games on their online platforms.
Certified RNG provides:
Stable RTP rate
Assurance of proper operations
Ability to install the game on any online platform
Low expenses concerning support and maintenance of the product